In the past, we have had clients experience internal dilemmas when it comes to the idea of measuring their moderators’ performance. They often say that it doesn’t feel right to measure the performance of someone that is deeply entrusted and rooted in the team. This mindset is certainly logical

For the past couple of weeks, our team at CommunityOne has worked extensively with our mods at both junior and senior levels in order to gain a stronger understanding of the day-to-day nuances of overseeing an NFT discord server. By deploying the moderators into rapid-fire situations, we were able to

Discord moderators are a driving force in the success of every NFT project. In a high-performing discord server, moderators will masterfully mitigate concerns, engage users and handle support. In essence, mods play a pivotal role in bridging the gap between community members and the NFT founders. Having just one substandard